Refund Policy

Students dropping or withdrawing from classes must complete the appropriate form available at the Admissions and Registration Desk, Room B203, Charlestown Campus. Failure to officially withdraw results in a grade of F or NA in the course and an obligation to pay in full. The schedule of refunds for tuition and general College fees applies only when proper withdrawal or class drop procedures, as established by the Registrar’s Office, are followed. Application fees are nonrefundable. Lack of attendance or course abandonment does not constitute a drop or withdrawal. 

Students may drop (cancel) a credit course and receive a 100% refund within the schedule adjustment period. There are no refunds after the schedule adjustment period. A student not attending a course does not constitute a drop. Students who register for a course and subsequently decide not to attend classes are responsible for officially dropping the course prior to the end of the schedule adjustment period listed in the academic calendar by completing a schedule adjustment form at the Enrollment Service desk in the B Building 2nd Floor Lobby.

  • For Center for Self-Directed Learning CSDL (LC) courses – 100% tuition and fees will be refunded if course is dropped (cancelled) during the scheduled adjustment period (for Summer utilize Session I schedule adjustment deadline) or if registered after schedule adjustment, within five (5) working days from the date of registration.
  • For Community Education courses (non-credit) – 100% refund within two (2) working days prior to the start of the class.

NO refunds are issued after the specified schedule adjustment period.

How are refunds processed at BHCC?

Refunds are processed differently depending on how the payment was made. Financial aid refunds are issued within fourteen (14) business days after the funds are disbursed from financial aid.

Financial Aid refunds

Financial aid refunds are disbursed by the Financial Aid office. After disbursement, the Student Payment office processes the refund to the students account. You must select a refund preference before the term begins on your BHCC One ID card. To get your ID card, take your class schedule and a government-issued photo ID to the Charlestown Campus ID station in the Library (Room E300) or Chelsea Campus ID station in Room 202 to get a new ID card. When you receive your card you must register at (formerly Higher One) and choose the way you wish to receive your refund. For current students, login and answer the security questions. Click on Finish when done. Check to make sure your enrollment status and contact information are correct and click on Submit.

Student Assistance: Students can contact Bankmobile Customer Care team by locating the number on the back of their card and:

Credit and debit card refunds

If your bill was paid with a credit or debit card, the card used in the original payment will be credited. Please allow your bank five to seven business days to process the credit.

Cash and check refunds

If your bill was paid by check or cash, the refund will be issued according to the refund preference you chose when you activated your BHCC ONE CARD. Please make sure that your address is current to ensure delivery of your card. To update your address please visit our Enrollment and Admissions Office to do so. Please follow the steps above to have your picture taken for your ID card. Refunds for payments made by check will be processed after fourteen (14) business days from the date of the original payment.

Other refunds

If your bill was paid by a scholarship or a third party payer, the refund will be credited back to the original payer, unless the payer provided other instructions.

Removing Tuition Charges

Charges are applied to your student account when you register for a class. All charges associated with a class will be removed if you drop the class by the add/drop deadline. No charges will be removed if you drop after the drop deadline. To drop Community Education classes go to to view their refund/drop policy. Please be advised that your student account debt constitutes an “educational benefit overpayment or loan” as defined pursuant to 11 U.S.C section 523(a) (8), and therefore is not dischargeable in bankruptcy.

Health Insurance Refund Policy

Except for medical withdrawal due to covered injury or sickness, students withdrawing from the College during the first 31 days of the period for which coverage is purchased shall not be covered under the policy and a full refund of the premium will be made. Students withdrawing after 31 days will remain covered under the policy for which the premium was paid and no refund will be allowed. Students who do not withdraw completely, but who drop below nine credit hours within the first 31 days, may apply to the Student Payment Office for a refund of health insurance premiums. Registering for mini-semester, web courses, Telecourses, and Center for Self-Directed Learning courses later in the fall or spring semester may restore the student’s obligation to carry health insurance.